Terms of service

Who provides Maneta

Maneta is provided by CLAVEL INCORPORATED LIMITED, of 16 Coed Pella Road, Colwyn Bay, Clwyd LL29 7BA, United Kingdom. In these terms, “Maneta”, “we”, “us” and “our” mean CLAVEL INCORPORATED LIMITED.

What Maneta does

Maneta imports cryptoasset activity, applies UK capital gains tax calculations and helps you prepare records and reports. Features and limits depend on the plan shown when you subscribe.

Maneta is a record-keeping and calculation tool. It does not provide personalised tax, legal, investment or financial advice, submit a tax return for you, or act as your accountant. You remain responsible for checking imported data and reports, keeping adequate records, meeting deadlines and deciding whether to obtain professional advice.

Your account and data

• You must be at least 18 and provide accurate account details.
• Keep your sign-in and exchange connection credentials secure and tell us promptly if you believe your account has been compromised.
• Only connect accounts, wallets and data that you own or are authorised to use.
• Check imported transactions, valuations, warnings and reports before relying on or sharing them.

You retain ownership of the information you provide. You give us permission to host, process, copy and transmit it only as needed to operate, secure and improve Maneta, meet legal obligations and follow your sharing choices. Our privacy policy explains how we handle personal information.

Plans, payments and renewal

Preview features are available without a subscription. Paid plans, prices, billing periods, limits and any discount are shown before you confirm checkout. Stripe processes payments for us.

A monthly or annual subscription renews for the same billing period until it is cancelled. You can ask us to cancel by emailing hello@maneta.co.uk. Permanently deleting your account from Settings also cancels an active subscription, but removes your Maneta data and access immediately. Please contact us before renewal if you want to keep your account on the free Preview plan.

We will not change the price of a current billing period. If a renewal price changes, we will give reasonable notice and you may cancel before the new price applies.

Cancellation, refunds and consumer rights

If consumer law gives you a cooling-off, refund, repeat-performance, price-reduction or other remedy, these terms do not restrict it. Contact us promptly if you want to cancel during an applicable cooling-off period or believe the service is faulty or materially different from what was promised. We may ask for enough information to identify the payment and investigate the issue.

Outside your statutory rights, refunds are assessed fairly against the circumstances, including whether the paid service was available and used. Any promotional credit has no cash value unless the promotion expressly says otherwise.

Acceptable use

You must not:

• break the law or another person’s rights using Maneta;
• probe, disrupt, overload or bypass the service’s security or access controls;
• introduce malware, scrape the service at unreasonable volume, or resell access without our written permission; or
• use Maneta to hide unlawful activity or submit data you have no right to process.

Availability and changes

We work to keep Maneta available and accurate, but crypto exchanges, blockchains, market-data providers and other services can be delayed, incomplete or unavailable. We may maintain, repair or change Maneta. If a planned change materially reduces a paid service, we will provide reasonable notice where practical and a fair option to cancel. Security, legal or urgent reliability changes may take effect immediately.

Intellectual property

We and our licensors own Maneta’s software, design, branding and service content, excluding information you provide. While your account is active, we grant you a limited, personal, non-exclusive, non-transferable right to use Maneta for its intended purpose.

Suspension and ending access

You may stop using Maneta or delete your account at any time. We may suspend access where reasonably necessary to protect users or the service, investigate suspected misuse, respond to non-payment or comply with law. We may end an account for a serious or repeated breach after giving reasonable notice where the circumstances allow.

Our responsibility

We are responsible for losses that are a foreseeable result of our breach of these terms or failure to use reasonable care and skill. We are not responsible for losses caused by inaccurate or missing information you provide, an external service outside our reasonable control, or your use of an unreviewed calculation or report.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your mandatory consumer rights.

Changes to these terms

We may update these terms as Maneta, our pricing or the law changes. We will publish the updated version and change the effective date. We will give reasonable advance notice of a material change that disadvantages existing paid customers, unless an urgent legal or security reason requires faster action.

Law and disputes

These terms are governed by the law of England and Wales. If you are a consumer, you keep any mandatory protections of the country where you live and may bring a claim in the courts available to you under applicable law. Please contact us first so we can try to resolve a concern promptly.

Contact us

Questions about these terms can be sent to hello@maneta.co.uk.